Fly London Shoe Care Bamboo Cleaning Lotion - Neutral

United Kingdom

Please Note: Next day orders placed after 3pm will be despatched the following business day. Next Working Day orders are delivered (Mon - Fri). If you place your order before 3pm on the Friday, they will be delivered on the following Monday, any orders placed after 3pm on the Friday or over the weekend will be delivered the following Tuesday.

Bank Holidays are NOT treated as a working day

* Shoe care and socks are charged at £4.99 when purchased separately. If purchased with footwear shipping is free

International

Joya Products

United Kingdom Only

Last Christmas Postage Dates

Royal Mail

UK Free Delivery - Monday 20th December 2021

UK Next Business Day - Thursday 23rd December 2021

NEXT DAY ORDER MUST BE PLACED BEFORE 3pm ON DECEMBER 23rd

Joya - DPD

UK Mainland - 21st December 2021

Ireland - 17th December 2021

Joya will resume orders from the 4th January 2022

DELIVERY EXCEPTIONS

Royal Mail are still trying to deliver next day orders on time however due to the current circumstances they have temporarily removed the guarantee so any Next Day items may not arrive next day. Next day delivery items will still take priority over all other mail.

We regret that we are unable to ship any orders to Israel, Indonesia or Russia

We regret that we are unable to ship any orders to BFPO , PO BOX or APO addresses.

International Customers - Please Note :-Destinations located outside the EU may be subject to customs or import tax charges ('DHL shipping and handling fees'). mastershoe are not liable to pay these charges, it is the customers responsibility to research and pay any customs or importation fees. These fee's vary from country to country, any fees applied will normally be based on the total order value which is a legal requirement and is declared on every parcel.

We use DHL express for international deliveries.

This is a tracked and signed for service and is normally with the customer in under 7 working days from placing the order. Sometimes as quick as 2-3.

All carriers do allow up to 28 working days to deliver internationally but this is only to cover such things as extreme weather/strikes etc. and in 99.9% of the cases the items are delivered in the above timescales.

60 Days Returns

At mastershoe.co.uk we offer a 60 day, no hassle, returns policy. All we ask is that the shoes are returned in an unworn, as new condition (i.e. as they were sent out) with your packing slip or a note containing your name and order number so we can locate your order. Please see our returns policy for full details.

For UK Returns we offer a pre-paid return label for £3.99, to take advantage of this please click here Return Label UK.

For International returns, we may be able to arrange a DHL collection for £19.99 which might be cheaper than your local post office. To take advantage of this, please click here International DHL Collection

All returns must comply with our returns policy

Any order placed between 1st October and December 1st can be returned up until the 31st January.

Any order placed after the 1st December is covered by our normal 60 day return policy

All returns must follow our normal returns policy.