Shoe Care by Fly London, the Bamboo Cleaning Lotion.
Designed for cleaning and treating leather and textiles, the natural
bamboo extract prevents a loss of moisture to help stop materials drying
out. Suitable for leather, suede, nubuck and textiles simply spray onto
the footwear and spread with a soft cloth and then brush dirt away.
Please follow the instructions on the FLY London Bamboo Cleaning
Lotion carefully and as with all treatments and cleaners ensure
to test on a hidden area first.
Please Note - Any Shoe Care item is shipped for
free when purchased with a pair of shoes or bag. Shoe Care products
purchased on their own will incur a postage charge
Fly London-UK Authorised Stockist
United Kingdom
2-3 Business Days - Free
Royal Mail 2nd Class Tracked (2-3 Business Days), Free (UK only)
Next Business Day
DHL or Royal Mail Special Delivery, £4.99 (UK only)
* Shoe care and socks are charged at £4.99 when purchased separately.
If purchased with footwear shipping is free
Last Christmas Postage Dates
United Kingdom
Free Delivery - (2-3 Business Day Service) - Wednesday 18th December 2019
(please note this is not a guaranteed service)
Special Delivery - (Next Business Day) - Monday 23rd December 2019
(if ordered before 12noon)
(excludes items over 2 kilos such as wellies, please contact us if unsure)
Joya and Fidelio - Wednesday 18th December 2019
International
DHL Express - Europe - Thursday 19th December 2019
DHL Express - USA and Canada - Wednesday 18th December 2019
DHL Express - Rest Of World - Tuesday 17th December 2019
International
Western Europe & Irish Republic
Royal Mail International Signed For & DHL Express £10.99 (per 2 pairs)
Rest of the World
Royal Mail International Signed For & DHL Express £12.99 (per 2 pairs), Russia & Canada £16.00 (per 2 pairs)
Please Note: Next day orders placed after 3pm will be despatched the following business day. Next Working Day orders are delivered (Mon - Fri). If you place your order before 3pm on the Friday, they will be delivered on the following Monday, any orders placed after 3pm on the Friday or over the weekend will be delivered the following Tuesday.
PLEASE NOTE: Bank Holidays are not treated as a working day
Joya Products
United Kingdom
2-3 Business Days - Free
DPD (2-3 Business Days), Free (UK only)
DELIVERY EXCEPTIONS
We regret that we are unable to ship any orders to Israel, Indonesia or Russia
We regret that we are unable to ship any orders to BFPO or PO BOX addresses.
International Customers - Please Note :-Destinations located outside the EU may be subject to customs or import tax charges ('DHL shipping and handling fees'). mastershoe-myshu are not liable to pay these charges, it is the customers responsibility to research and pay any customs or importation fees. These fee's vary from country to country, any fees applied will normally be based on the total order value which is a legal requirement and is declared on every parcel.
We use DHL express for most international deliveries.
This is a tracked and signed for service and is normally with the customer in under 7 working days from placing the order. Sometimes as quick as 2-3.
However, if you live in a remote area we will have to use Royal Mail airmail tracked and signed for. This service normally delivers within 10/14 working days. All carriers do allow up to 28 working days to deliver internationally but this is only to cover such things as extreme weather/strikes etc. and in 99.9% of the cases the items are delivered in the above timescales.
30 Days Returns
At mastershoe.co.uk we offer a 30 day, no hassle, returns policy. All we ask is that the shoes are returned in an unworn, as new condition with your packing slip (i.e. as they were sent out). Please see our returns policy for full details.
Christmas Returns: Any order placed from the 1st October 2019 is valid for extended Christmas returns up until the 31st January 2020.
For UK Returns we offer a pre-paid return label for £2.99, to take advantage of this please click here Return Label UK.
For International returns, we may be able to arrange a DHL collection for £15.00 which might be cheaper than your local post office. To take advantage of this, please click here International DHL Collection.
All returns must comply with our returns policy
Shoe Care
It's very important to care for and maintain your shoes and boots, to keep them looking their best and to avoid deterioration. May we recommend:
