01225 344501

About Us


Welcome to Giles UK Ltd, trading as Mastershoe


We began trading in 1982, and have a high street store in Trowbridge, Wiltshire.


Our online store first opened in 2006 and offers the same genuine, top branded footwear found in our store, at competitive prices. Because our product range is so huge not every available product is carried in-store. This site is produced in-house to keep it fully up to date and to display new ranges as soon as they become available.


We would love you to visit our Trowbridge store in person - the staff are friendly and welcoming with lots and lots of shoes and space.


If you would like to contact us - below is our Head Office and Store details.


Thank-you for reading, we do hope you are, or will be a very satisfied customer.


Yours
Rob Giles







  Mastershoe_Shop
Our Mission  

Our Mission


Not all footwear retailers are the same.

We launched our first website with the clear ambition to offer the best customer service possible. Being a small business we have a personal approach and in all cases strive to empathise with our customers and ensure we make your experience the best possible.

Mastershoe has developed over the years and we have learnt many helpful lessons along the way. We often ask ourselves what do our customers want most? The answer is simple - Branded footwear and great customer service!

We feel by offering this alongside a personal and individual customer service strategy we can provide a much better shopping experience than our competitors.

Our mission is to make all our customers feel valued, and to offer quality branded footwear.






Why Buy From Us?


30 Day Money-Back Guarantee

As-long as your order is resellable (i.e. unworn) with the original box and tags - we will refund you in full once your order is received back

Free UK Delivery

We use a Royal Mail tracked service for all UK orders and takes 2-3 business days.

Next Day Delivery

We offer a Next Business Day service on all items for delivery within the UK. Orders must be placed before 2pm.

Fast International Shipping

Starting from £8, we use DHL Express for most destinations which can literally take 3 days to arrive in Australia

Various payments accepted

We accept PayPal and all Credit/Debit cards (including Amex)

SSL and Extra Security Checks

We use a payment gateway and 3D secure to ensure all orders are legitimate. The entire website is hosted on a secure connection (HTTPS) to ensure all your information is protected

Best Price Guarantee

We actively monitor our prices against our competitors to ensure we offer you the best price. If you are lucky enough to find an item we stock cheaper elsewhere, let us know and we will beat it. Terms and Conditions apply.

    





We're Here To Help


Company Registration No 4722267
VAT No 189 836 930

REGISTERED OFFICE

Unit 13a,
Meadows Works,
Court Street,
Trowbridge,
BA14 8BR

Tel: 01225 344501

MASTERSHOE TROWBRIDGE

Court Hall,
Castle Street,
Trowbridge,
BA14 8AR

Tel: 01225 774422

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